International customers can now order as normal, using our online shopping cart. If you have any problems, please contact us at the appropriate customer service area (above), giving your address - telephone number - Visa or MC number and expiration date, along with the quantity and type of product desired.

Our on-line system checks for a series of matches and some overseas banks do not take part in these searches. If you try and enter an international order through the system, sometimes it fails, even though all your information is correct and your credit card is valid. In a case like this, send the information above, and we will simply call our authorization provider and they give us a clearing code for each transaction that overrides the system. It is easy for us, and we are pleased to provide this service. The only difference is that the payment is processed manually.

Pricing:  We charge you the price for each product listed on the web site  + The International Shipping Charge for the package +  $1.00 for handling.

We want international business and so have made a corporate decision to make it as simple and inexpensive as we can.  Please contact me if you have any questions or concerns

Sincerely,  Reiko Benjamin ( Head of Customer Service,  Shingaya Inc. )